Incident - [11/30/2020]

Incident Report for DaySmart Appointments

Resolved

Our Support and Operation Teams have been closely monitoring the affected services and are declaring this incident resolved. Thank you for your patience.
Posted Nov 30, 2020 - 15:40 PST

Update

The team has completed work to ensure that normal service has resumed. We will continue to monitor our services for any additional issues and provide updates as necessary. Thank you for your patience.
Posted Nov 30, 2020 - 15:29 PST

Update

We are continuing to monitor for any further issues.
Posted Nov 30, 2020 - 14:54 PST

Monitoring

The team has completed work to ensure that normal service has resumed. We will continue to monitor our services for any additional issues and provide updates as necessary. Thank you for your patience.
Posted Nov 30, 2020 - 14:27 PST

Update

We are continuing to work on a fix for this issue.
Posted Nov 30, 2020 - 14:22 PST

Identified

Our team has identified an issue and are working on a resolution. We will provide the next update within the next 30 minutes.
Posted Nov 30, 2020 - 14:10 PST

Investigating

We are investigating a potential issue. Our team is currently looking into this and we will provide an update within the next 30 minutes. We apologize for any inconvenience.
Posted Nov 30, 2020 - 13:54 PST
This incident affected: Site Admin and Customer View.