Service Provider is Down

Incident Report for DaySmart Appointments

Resolved

Intercom, the tool used to contact our support team and access the Appointments Help Center, has resolved the reported issues.

Thank you for your patience during this time.

Posted Jan 09, 2026 - 13:38 PST

Investigating

Investigating - Intercom, the tool used to contact our support team and access the Dash Help Center is currently experiencing an issue.

At this time, customers may be unable to click the Intercom chat, submit support messages or view help documentation through the Appointments in-app support widget. The Appointments platform itself remains operational.

We will provide updates as more information becomes available.

To monitor the status of Intercom, please visit their status page here: https://www.intercomstatus.com/

Posted Jan 09, 2026 - 12:52 PST